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Free Shipping

We are currently giving UK customers Free Shipping on orders of £150 and over and European customers Free Shipping on orders of £200 and over.

Shipping Rates

We accept both international and domestic orders. Postage is calculated on the weight or price of the items added to your shopping bag. When you receive your order confirmation and your order has been shipped, you will receive a tracking number and link where you can track its status online. We aim to ship all orders placed before 4pm GMT same day.

Zone
Time
Cost

United Kingdom

Standard

£4.95

European Union Zone 1
France, Germany, Holland, Belgium, Ireland.

Next Working Day

£8

European Union Zone 2 Monaco

Next Working Day

£12

Rest of Europe

Next Working Day

£14

European Union Zone 5 
Norway, Switzerland

1 - 2 Business Days

£18

Russia

4 – 5 business Days

£30

 

PLEASE NOTE: During busy sale periods, orders may take 3-5 working days to be dispatched.

All orders placed on a Saturday and Sunday will be shipped and posted the following Monday. All UK orders placed before 4pm Friday will be dispatched same day, but wont be delivered until the following week. Orders placed after 4pm will be dispatched the following day, or if placed after 4pm on Friday, the following week.

PLEASE NOTE: In the instance of an order being shipped to a remote surcharge area, we reserve the right to place additional charges. This applies to customers both in the UK and across EU shipping channels.

EU Customers please ensure that you include your phone number so that couriers can contact you if you are not in to receive your order.

Free Carbon Neutral Delivery

Free Carbon Neutral delivery on orders over £150 / €200 with DHL GoGreen.

International Shipping

To over 50 countries across Europe, Middle East & Africa. We also ship to Canada & Australia.

Exclusive Product

BBCICECREAM.EU offers BBC ICECREAM product exclusive to the London Flagship & webstore.

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BBC ICECREAM EU LONDON FLAGSHIP

36 Marshall Street

London

W1F 7EF

MON-SAT: 11AM-7PM

SUN: 12-5PM

+44 0207 287 5346

Customer Service

PHONE:

+44 0333 090 3167

EMAIL:

SERVICE@BBCICECREAM.EU

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