The cut off for guaranteed Christmas delivery is 2pm on Thursday 20th December 2018 or both UK & International orders.
After this cut-off we can no longer guarantee orders will arrive before Christmas.
All orders placed after 2pm on Thursday 20th December 2018 may take 3-4 working days to be processed due to the restricted shipping services over the Holiday period.
We are currently giving UK customers Free Shipping on orders of £100 and over and European customers Free Shipping on orders of £200 and over.
Same day collection from our EU Flagship store is welcome, please allow up to 2-hours for your products to be confirmed and prepared. Upon collection we require the credit card used at checkout with photo identification.
36 Marshall Street
Soho
London
W1F 7EY
We accept both international and domestic orders. Postage is calculated on the weight or price of the items added to your shopping bag. When you receive your order confirmation and your order has been shipped, you will receive a tracking number and link where you can track its status online. We aim to ship all orders placed before 1pm GMT same day.
| Zone | Time | Cost |
| United Kingdom | Next Working Day | £3.50 |
|
United Kingdom: Saturday Delivery |
Next Day (last orders Friday 3pm GMT) | £9.95 |
| European Union Zone 1 France, Germany, Holland, Belgium, Ireland. | Next Working Day | £8 |
| European Union Zone 2 Monaco | Next Working Day | £12 |
| Rest of Europe | Next Working Day | £14 |
| European Union Zone 5 Norway, Switzerland | 1 - 2 Business Days | £18 |
|
Russia |
4 – 5 business Days | £30 |
PLEASE NOTE: During busy sale periods, orders may take 3-5 working days to arrive.
All orders placed on a Saturday and Sunday will be shipped and posted the following Monday. All UK orders placed before 4pm Friday will be dispatched same day, but wont be delivered till the following week.
PLEASE NOTE: In the instance of an order being shipped to a remote surcharge area, we reserve the right to place additional charges. This applies to customers both in the UK and across EU shipping channels.
EU Customers please ensure that you include your phone number so that couriers can contact you if you are not in to receive your order.
Please note that all Russian orders must adhere to a specific set of terms and conditions. These can be found in English and in Russian.